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Policies

Department of Cosmetic Services

 
NOTIFICATION AND CANCELLATION AGREEMENT WITH PATIENT
COSMETIC APPOINTMENTS
 All cosmetic appointments are held by credit card taken at the time of appointment booking to store in our secure eWallet system. Payment in full will be due at the time of your appointment and can be made with credit card, cash, or check.
 
LATE ARRIVALS
 
Late arrivals could force provider to either reschedule you or see you for a shorter period of time. If the provider is unable to see you at your arrived time, then you will be billed based on the Cancellation Fee listed below. If the provider determines s/he can see you at your reduced time slot, then you will forfeit the additional time you would have had if you arrived on schedule and no money will be refunded.
 
EARLY DEPARTURES AND NON COMPLIANCE
 
If you decide to leave your appointment time early, for whatever reason, then no part of the appointment charge will be refunded to you. If it is determined that you are non-compliant and are unable to be treated, then you will be billed based on the Cancellation Fee listed below. No part of the appointment charge will be refunded to you.
 
FEES CHARGED
 
A fee will be charged for any appointment that is not cancelled or rescheduled within the time period listed below.  This includes No Shows (i.e., people who do not arrive for their scheduled appointment time), Late Arrivals, and Non-Compliance. 
 
 

Appointment Type

Minimum Cancellation Time

Cancellation Fee

Laser (Hair, Vascular, IPL treatment)

Seven (7) days prior to appointment

$200

CoolSculpting

Seven (7) days prior to appointment

$500 nonrefundable deposit

Filler

Forty-eight (48) hours prior to appt

$300

Esthetician

Forty-eight (48) hours prior to appt

Full cost of the appointment

All other appointments

Forty-eight (48) hours prior to appt

$150

 
 
 Thank You - Kaiser Permanente Cosmetic Dermatology Department